{"id":16368,"date":"2026-05-08T01:09:00","date_gmt":"2026-05-08T01:09:00","guid":{"rendered":"https:\/\/thelabcareer.com\/1d713315-955a-4577-8d0b-fbae0168c455\/"},"modified":"2026-05-08T01:09:03","modified_gmt":"2026-05-08T01:09:03","slug":"1d713315-955a-4577-8d0b-fbae0168c455","status":"publish","type":"post","link":"https:\/\/thelabcareer.com\/fr\/1d713315-955a-4577-8d0b-fbae0168c455\/","title":{"rendered":"Agente de Gesti\u00f3n de Informaci\u00f3n en Progreso: Crecimiento Profesional y Beneficios"},"content":{"rendered":"<\/p>\n<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recommand\u00e9 pour toi<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Agente de Gesti\u00f3n de Informaci\u00f3n<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Atiende a colaboradores por call center, resuelve solicitudes y procesos laborales, en un ambiente de valores y desarrollo profesional. Ingl\u00e9s necesario, experiencia en servicio al cliente.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thelabcareer.com\/fr\/redirect\/?https:\/\/jobs.progreso.com\/job\/Guatemala-AGENTE-DE-GESTION-DE-INFORMACION-GUAT\/1387222400\/?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Appliquer l&#039;offre d&#039;emploi<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1s redirigido a otro site web<\/small>\n<\/div>\n<p>El puesto de Agente de Gesti\u00f3n de Informaci\u00f3n en Progreso es ideal para quienes buscan crecer en una empresa s\u00f3lida orientada al bienestar del colaborador. No se public\u00f3 salario, pero la vacante requiere turnos rotativos y movilidad. Es adecuado para estudiantes avanzados en \u00e1reas administrativas, ingenier\u00eda industrial, psicolog\u00eda o afines, con manejo de ingl\u00e9s y experiencia de un a\u00f1o en call center o servicio al cliente.<\/p>\n<h2>Responsabilit\u00e9s agendas et fonctions<\/h2>\n<p>El agente recibe y gestiona solicitudes a trav\u00e9s de un call center, utilizando sistemas organizacionales para mantener la informaci\u00f3n actualizada y confiable.<\/p>\n<p>Escala y da seguimiento a las solicitudes seg\u00fan procesos establecidos, asegurando respuestas oportunas y la resoluci\u00f3n completa de los temas presentados.<\/p>\n<p>Tambi\u00e9n revisa y documenta quejas o comentarios sobre servicios, facilitando el seguimiento a cada caso y mejorando la satisfacci\u00f3n interna.<\/p>\n<p>Debe brindar asesor\u00eda a los colaboradores sobre temas de servicios y procesos laborales, ofreciendo informaci\u00f3n relevante para la toma de decisiones.<\/p>\n<p>Participa activamente en la gesti\u00f3n de contratos, terminaciones y otras relaciones laborales, cuidando que todo se ajuste a normativa y pol\u00edticas internas.<\/p>\n<h2>Ventajas del puesto<\/h2>\n<p>Trabajar en Progreso significa formar parte de una empresa con s\u00f3lidos valores, donde el comportamiento \u00e9tico, la solidaridad y el liderazgo genuino son pilares fundamentales.<\/p>\n<p>Existe una clara orientaci\u00f3n al desarrollo profesional y la sostenibilidad: tendr\u00e1s la oportunidad de aprender y crecer mientras colaboras en proyectos de impacto.<\/p>\n<h2>Potenciales desventajas<\/h2>\n<p>La necesidad de turnos rotativos puede afectar el balance vida-trabajo, especialmente si buscas horarios fijos.<\/p>\n<p>El dominio del ingl\u00e9s y la movilizaci\u00f3n entre sedes representa un reto extra que puede no ser conveniente para todos los perfiles.<\/p>\n<h2>Veredicto final<\/h2>\n<p>La posici\u00f3n destaca por sus retos y oportunidades de desarrollo, pero exige flexibilidad, buen manejo del ingl\u00e9s y fuerte compromiso con el servicio al cliente. Si cumples con el perfil y te motivan los valores de Progreso, este empleo podr\u00eda impulsarte profesionalmente.<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recommand\u00e9 pour toi<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Agente de Gesti\u00f3n de Informaci\u00f3n<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Atiende a colaboradores por call center, resuelve solicitudes y procesos laborales, en un ambiente de valores y desarrollo profesional. Ingl\u00e9s necesario, experiencia en servicio al cliente.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thelabcareer.com\/fr\/redirect\/?https:\/\/jobs.progreso.com\/job\/Guatemala-AGENTE-DE-GESTION-DE-INFORMACION-GUAT\/1387222400\/?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Appliquer l&#039;offre d&#039;emploi<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1s redirigido a otro site web<\/small>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Descubre la posici\u00f3n de Agente de Gesti\u00f3n de Informaci\u00f3n en Progreso, un empleo que combina desarrollo profesional, atenci\u00f3n al cliente y s\u00f3lidos valores empresariales. \u00a1Postula ya!<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - 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