{"id":12323,"date":"2026-04-16T11:40:00","date_gmt":"2026-04-16T11:40:00","guid":{"rendered":"https:\/\/thelabcareer.com\/b7ef32a8-e162-48b2-b4b3-51530e641476\/"},"modified":"2026-04-16T11:40:53","modified_gmt":"2026-04-16T11:40:53","slug":"b7ef32a8-e162-48b2-b4b3-51530e641476","status":"publish","type":"post","link":"https:\/\/thelabcareer.com\/fr\/b7ef32a8-e162-48b2-b4b3-51530e641476\/","title":{"rendered":"Director ISO 9001 &#8211; ISO 27001 Call Center: Liderazgo en Gesti\u00f3n y Calidad"},"content":{"rendered":"<\/p>\n<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recommand\u00e9 pour toi<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Director ISO 9001 &#8211; ISO 27001<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Conduce y fortalece el Sistema Integrado de Gesti\u00f3n. Lidera equipos de calidad y monitoreo, asegura cumplimiento de normas y oportunidades de desarrollo profesional.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thelabcareer.com\/fr\/redirect\/?https:\/\/bebee.com\/co\/jobs\/director-iso-9001-iso-27001-call-center-iga-consultores-sas--theirstack-662920022?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Postular a oferta<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1s redirigido a otro site web<\/small>\n<\/div>\n<p>Si buscas un rol retador donde liderar sistemas de gesti\u00f3n, la vacante de Director ISO 9001 &#8211; ISO 27001 en call center puede ser ideal. El puesto ofrece un salario competitivo, estimado entre $2.420.000 y $4.050.000 anuales, en modalidad tiempo completo y presencial.<\/p>\n<p>Entre los principales requisitos est\u00e1n poseer formaci\u00f3n profesional en ingenier\u00eda industrial, sistemas o administraci\u00f3n; especializaci\u00f3n en sistemas integrados y certificaciones como auditor interno ISO 9001 y 27001.<\/p>\n<p>La experiencia en la direcci\u00f3n de SIG y liderazgo en equipos de monitoreo y calidad, as\u00ed como manejo avanzado de herramientas como ISOLUCI\u00d3N, Monday y Power BI, ser\u00e1n decisivas.<\/p>\n<h2>Responsabilidades clave del puesto<\/h2>\n<p>El d\u00eda a d\u00eda implica liderar el mantenimiento y mejora del Sistema Integrado de Gesti\u00f3n, garantizando cumpliendo con ISO 9001 e ISO 27001. Adem\u00e1s, se supervisan auditor\u00edas y matrices legales y de riesgo.<\/p>\n<p>Coordinas reuniones estrat\u00e9gicas y presentas informes sobre los objetivos corporativos, adem\u00e1s de asegurar el cierre efectivo de acciones correctivas, lo que impulsa la mejora continua en la organizaci\u00f3n.<\/p>\n<p>Otra parte esencial es liderar equipos de monitoreo de calidad y an\u00e1lisis de PQR, garantizando la respuesta oportuna a los clientes y asegurando el cumplimiento de los acuerdos contractuales de servicio.<\/p>\n<p>Implementar y optimizar procesos internos es vital, utilizando tecnolog\u00edas como ISOLUCI\u00d3N y Power BI, para mantener el control documental y la trazabilidad de las acciones adoptadas.<\/p>\n<p>Por \u00faltimo, se espera que fomentes una cultura s\u00f3lida de seguridad de la informaci\u00f3n y contribuyas a los planes de mejora continua del call center.<\/p>\n<h2>Avantages du poste<\/h2>\n<p>Una de las grandes ventajas es la oportunidad de fortalecer y liderar equipos, lo que permite el desarrollo de habilidades de gesti\u00f3n y liderazgo en un entorno din\u00e1mico.<\/p>\n<p>Adem\u00e1s, la exposici\u00f3n directa a auditor\u00edas y sistemas de calidad internacionales ayuda a acelerar tu crecimiento y reconocimiento profesional.<\/p>\n<h2>Contras del puesto<\/h2>\n<p>El nivel de exigencia es alto, ya que deber\u00e1s responder ante auditor\u00edas frecuentes y mantener dos sistemas cr\u00edticos en condiciones \u00f3ptimas todo el tiempo.<\/p>\n<p>El trabajo presencial puede limitar la flexibilidad, dado que se requiere tu presencia para coordinar equipos y supervisar operaciones.<\/p>\n<h2>Veredicto final: \u00bfVale la pena aplicar?<\/h2>\n<p>Si tienes inter\u00e9s en liderar sistemas de gesti\u00f3n y tienes la formaci\u00f3n y experiencia necesarias, esta posici\u00f3n te retar\u00e1 y te permitir\u00e1 destacar como profesional. Es recomendable para quienes buscan crecimiento, retos y estabilidad.<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recommand\u00e9 pour toi<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Director ISO 9001 &#8211; ISO 27001<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Conduce y fortalece el Sistema Integrado de Gesti\u00f3n. Lidera equipos de calidad y monitoreo, asegura cumplimiento de normas y oportunidades de desarrollo profesional.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thelabcareer.com\/fr\/redirect\/?https:\/\/bebee.com\/co\/jobs\/director-iso-9001-iso-27001-call-center-iga-consultores-sas--theirstack-662920022?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Postular a oferta<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1s redirigido a otro site web<\/small>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00bfBuscas liderar calidad y gesti\u00f3n en un call center? La vacante Director ISO 9001 &#8211; ISO 27001 te brinda desarrollo profesional, buen salario y equipo innovador. \u00a1Conoce los detalles y post\u00falate!<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Director ISO 9001 - ISO 27001 Call Center: Liderazgo en Gesti\u00f3n y Calidad - The Lab Career<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thelabcareer.com\/fr\/b7ef32a8-e162-48b2-b4b3-51530e641476\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Director ISO 9001 - ISO 27001 Call Center: Liderazgo en Gesti\u00f3n y Calidad - The Lab Career\" \/>\n<meta property=\"og:description\" content=\"\u00bfBuscas liderar calidad y gesti\u00f3n en un call center? 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